Say What You Mean: Creating an Authentic and Transparent Culture

Leadership, which values employee engagement and cultural transparency, understands the value of positive exchanges in the workplace. Clear and direct communications regarding organization and individual employee goals, objectives, new initiatives lead to a higher company ROI. The bottom line is that indirect communication hurts your bottom line.

 

Clear, straightforward communication of what employees need to do to simultaneously helps the organization move the performance needle as well as building a company culture that is focused and driven to improve performance.

 

5 Ways Straightforward Communications Help Company Culture and Performance

  1. Competence - Saves time and effort that would otherwise be wasted

  2. Clarity - Avoids confusion around what employees need to do to be successful

  3. Cooperation - Builds team connection and buy-in to goals

  4. Confidence - Helps build trust in leadership

  5. Consistency - Keeps the culture from creating their own messages about culture change and other topics

Think about current or past bosses. Did they communicate clear expectations? Did they earn your trust through being authentic and transparent? How does it, or did it, feel to work for such a boss? Frustrating at best, and driving you to leave the organization at worst. On the other hand, if you have had a boss who provides clear direction and was easy to trust, you probably want to do all you can to support them and the objectives and goals of the organization. 

 If you are a CEO or leader with another title, perhaps take a moment to reflect on which type of boss you are. Do you follow the 5Cs of leadership communication?

Looking for help for yourself or your leadership team regarding communication skills, or other leadership or culture initiatives for your organization? Contact me to help you evaluate your communication style and build-in a more straightforward style. As part of Dr. Townsend’s consulting team, I can help you, your leaders, and your organization be more profitable and successful by honing people and leadership skills.

 

Laura Conover